The State of North Carolina has implemented a convenient "electronic" payment option for receiving your unemployment payments using a prepaid Debit MasterCard® card - A better way to receive your payments. Simply spend your money by presenting your debit card; it is safe, convenient and secure. You have immediate access to your funds because your unemployment payments are electronically loaded to your debit MasterCard® card account. You will not be waiting for your check to be sent through the mail.
The new debit MasterCard® card account provides access to your funds 24 hours a day at ATMs, bank teller windows and merchant locations worldwide, anywhere debit MasterCard® cards are accepted. Your debit card account is FDIC insured and your account is protected by your Personal Identification Number (PIN).
Your deposits are posted on the banking day after your payment is processed. The State of North Carolina is pleased to offer you the convenience and security of the North Carolina Debit MasterCard®.
Lost, Stolen Cards
If you believe your Card or PIN has been lost or stolen or that someone has transferred or may transfer money from your available funds without your permission, call us at 1-866-461-4096, or write to us at Customer Account Services, P.O. Box 245997, San Antonio, Texas 78224-5997.
Shop with it.
You can use your North Carolina Debit MasterCard® at merchant locations displaying the MasterCard Acceptance Mark and there is no fee for point of sale transactions at these locations using your signature or PIN. You may also ask for "cash back" with your purchase.
Get Cash Faster.
Get cash at ATMs, MasterCard® Member bank teller windows, or at your favorite merchant location as "cash back", displaying the MasterCard® Member Acceptance mark.
Toll-Free Customer Service.
You have unlimited access to our web site 24 hours a day, 7 days a week, 365 days a year. Once a payment is loaded, you may access information regarding your account via the toll-free customer service telephone number 1-866-461-4096 or the Internet at www.eppicard.com.
Your account is FDIC insured and protected by your personal secret code (PIN). Your web account is secured by your personally selected User ID and password.
Access to available balance and transaction history through the Internet.
Online web access to your card account, balance, and transaction history is the quickest and easiest way to review transactions and deposits posted to your account. The information is displayed immediately in date and time order and reflects transactions posted to your account at the time they are conducted.
Monthly transaction history for the past 60 days is available online,at any time of day for your convenience. Print your monthly statement by selecting the preferred month.
Low Transaction Fees.
North Carolina EPPICard™ cardholders are assessed the following fees:
Avoid ATM Surcharge Fees.
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