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NEW ONLINE SERVICES

You now have access to a free online service to manage your account: Online PIN Management.

After signing in, you will be able to utilize this new service by clicking the appropriate button on the left-hand navigation section.

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Please be aware that there are current reports of phishing emails, phone text messages, and vishing phone calls, intended to obtain personal and/or card information. Phishing and vishing is a type of scam designed to steal your personal information. We will never request your personal information such as social security number, card number or PIN through any of these methods. Please do not respond to requests like these. Being informed is your best defense. See the Protect Yourself link for ways of avoiding identity theft. If you believe your card account has been compromised, please call the number on the back of the card.

EPPICard - the safe and convenient way to access your deposits.

The State of North Carolina has implemented a convenient "electronic" payment option for receiving your unemployment payments using a prepaid Debit MasterCard® card - A better way to receive your payments. Simply spend your money by presenting your debit card; it is safe, convenient and secure. You have immediate access to your funds because your unemployment payments are electronically loaded to your debit MasterCard® card account. You will not be waiting for your check to be sent through the mail.

The new debit MasterCard® card account provides access to your funds 24 hours a day at ATMs, bank teller windows and merchant locations worldwide, anywhere debit MasterCard® cards are accepted. Your debit card account is FDIC insured and your account is protected by your Personal Identification Number (PIN).

Your deposits are posted on the banking day after your payment is processed. The State of North Carolina is pleased to offer you the convenience and security of the North Carolina Debit MasterCard®.

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