Reminder:To avoid delays in your support payments , please keep your local CSEA informed of your current address. Ohio e-QuickPay cards will be re-issued every three years based on the "Valid Thru" date on the front of your card. If your address is not current, you will not receive your re-issued card. For additional information regarding "expiring" Ohio e-QuickPay cards, please click here.
In July, 2004, the State of Ohio implemented the new e-QuickPay SM program. Custodial parents can now access their payments online using a MasterCard debit card. Your payments are automatically loaded onto the card and you can go to millions of MasterCard ATM and retailer locations in Ohio and around the world to make purchases or receive cash.
Follow these four easy steps to enroll in the e-QuickPaySM program:
P.O. Box 182812
Columbus, OH 43218-2812
Please call us at 1-888-965-2676 if you have any questions regarding the enrollment process or the e-QuickPay program in general.
Once we receive the Enrollment Authorization form, the card is mailed to the address included on the Enrollment Authorization Form and should be received within 3 weeks.
State of Ohio Government Info and Services
Ohio Dept of Jobs and Family Services, Office of Child Support
The County CSEA (Child Support Enforcement Agency)
Bank Links in Ohio
Lost, Stolen Cards
If you have lost your card or if it has been stolen, you should immediately call the toll free Customer Service number at 1-800-503-1283. This number is available 24 hours a day-7 days a week. For Customer Service outside of the United States, call toll free by dialing 1-800-503-1293.
Easy access to cash at thousands of ATM locations.
e-QuickPaySM cardholders can obtain cash at any ATM displaying the MasterCard® or Cirrus® logos.
There are no ATM Surcharge fees at Fifth Third Bank or Alliance One locations.
Free cash back with purchases at many retailer locations.
e-QuickPaySM cardholders can make purchases or make purchases and receive cash back with no additional fees at any MasterCard® merchant location.
Look for the MasterCard® or Maestro® logos to identify participating merchants.
All bank teller locations displaying the MasterCard® logo will provide cash withdrawals at no cost to e-QuickPaySM cardholders.
Access to available balance and transaction history through the Internet.
Cardholders have secure access to their available balance and transaction history using their user ID and password.
All transaction information is displayed immediately in date and time order.
Online access to available balance information is the quickest and easiest method available for the user.
Monthly transaction history for the past 60 days is always available to users online.
Low Transaction Fees
Ohio e-QuickPaySM cardholders are assessed the following fees: