The State of Wisconsin Department of Children and Families (DCF) provides a convenient "electronic" payment option for receiving your child support payments which will replace the printing of paper checks. This payment option is a debit MasterCard® card. Simply spend your money by presenting your debit MasterCard at retailers or obtain cash from an ATM or bank teller windows; it is safe, convenient and secure. For your convenience, your child support payments are electronically loaded to your debit MasterCard® card account.
The new debit MasterCard® account provides access to your funds 24 hours a day at ATMs, bank teller windows and merchant locations, anywhere debit MasterCard® cards are accepted. Your debit card account is FDIC insured and your account is protected by your Personal Identification Number (PIN).
Your child support deposits are posted within two banking business days after your payment is received at the DCF and processed. DCF is pleased to offer you the convenience and security of the Wisconsin debit MasterCard®.
State of Wisconsin Department of Children and Families
Wisconsin Child Support Public Website
Lost, Stolen Cards
If you believe your card or PIN has been lost or stolen, call the toll-free Customer Service number at 1-877-253-3686; TTY: 1-855-249-0019. For Customer Service outside of the US, call 1-855-249-0018.
Easy access to cash at thousands of ATM locations.
Get cash at MoneyPass or Alliance One ATM locations, MasterCard® Member bank teller windows, or at your favorite merchant location, displaying the MasterCard® Member Acceptance mark.
Low Transaction Fees.
Toll-Free Customer Service.
You have unlimited access to our web site 24 hours a day, 7 days a week, 365 days a year. Once a payment is loaded, you may access information regarding your account via the toll-free customer service telephone number 1-877-253-3686, TTY 1-855-249-0019 or the Internet web site www.eppicard.com.
Your account is FDIC insured and protected by your personal secret code (PIN). Your web account is secured by your personally selected User ID and password.
Access to your Available Balance and Transaction History through the Internet.
Online web access to your card account, balance, and transaction history is the quickest and easiest way to review transactions and deposits posted to your account. The information is displayed immediately in date and time order and reflects transactions posted to your account at the time they are conducted.
Monthly transaction history for the past 90 days is available online, at any time of day for your convenience. Print your monthly transaction history by selecting the preferred month.
Avoid ATM Surcharge Fees.
Deposit and low balance notification by email or text.
The Wisconsin Child Support Debit Card Program is offering a free service that will notify you either by email, phone or SMS text messaging when a deposit has been made to your account or when your account balance is low.
Login at www.eppicard.com and sign-up or call the toll-free customer service telephone number (877) 253-3686, TTY 1-855-249-0019.