In September, 2004, the State of Utah implemented the new EPPICard ™ program. Workforce services clients, custodial parents, and employees can now access their payments online using a MasterCard ® debit card. Your payments are automatically loaded onto the card and you can go to millions of MasterCard ATM and retailer locations in Utah and around the world to make purchases or receive cash.
Program Materials
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Lost, Stolen Cards
If you have lost your card or if it has been stolen, you should immediately call the toll free Customer Service number at 1-800-241-9499. This number is available 24 hours a day-7 days a week. For Customer Service outside of the United States, call collect by dialing 801-567-5341.
Easy access to cash at thousands of ATM locations.
EPPICard ™ cardholders can obtain cash at any ATM displaying the MasterCard® or Cirrus® logos.
Free cash back with purchases at many retailer locations.
EPPICard ™ cardholders can make purchases or make purchases and receive cash back with no additional fees at many retailers, including grocery stores displaying the Maestro®logo.
Look for the MasterCard® or Maestro® logos to identify participating merchants.
All bank locations displaying the MasterCard® logo will provide cash withdrawals at no cost to EPPICard ™ cardholders.
Access to available balance and transaction history through the Internet.
Cardholders have secure access to their available balance and transaction history using their user ID and password.
All transaction information is displayed immediately in date and time order.
Online access to available balance information is the quickest and easiest method available for the user.
Monthly transaction history for the past 60 days is always available to users online.
Low Transaction Fees
Utah EPPICard ™ cardholders are assessed the following fees:
- One (1) free ATM cash withdrawal each month at MoneyPass locations. A fee of $0.85 for successful ATM cash withdrawals after free are used
- $0.50 for ATM balance inquiries
- $5.00 for each replacement card issued.
- Surcharges occur at most ATM's.
- The surcharge at Zions bank ATM's is $0.50.
