In May 2010, New Hampshire implemented a convenient "electronic" payment option for receiving your child support payments using a prepaid Debit MasterCard® card. Your child support payments are automatically loaded to your debit MasterCard® card account. You will not be waiting for your check to be sent through the mail.
The new Debit MasterCard® account provides access to your funds at ATMs, bank teller windows and merchant locations, anywhere debit MasterCard® cards are accepted. Your debit card account is FDIC insured and your Personal Identification Number (PIN) protects your account. Simply spend your money by presenting your Debit MasterCard. Your transactions are safe, convenient and secure.
Your deposits are posted within two banking business days after your payment is received and processed at the NH State Disbursement Unit.
New Hampshire Department of Child Support
New Hampshire Government
Lost, Stolen Cards
Please access your online account or call us at 1-877-246-1311,TTY: 1-866-569-0418 to cancel and replace cards and update your PIN. If your card has been lost or stolen or your PIN has been compromised and you believe someone has used your available funds without your permission call us at 1-877-246-1311, TTY: 1-866-569-0418 to report the loss, or write to us at P.O. BOX 80769, AUSTIN, TX 78708.
Internet Access to available balance and transaction history
Online web access to your card account, balance, and transaction history is the quickest and easiest way to review transactions and deposits posted to your account. The information is displayed immediately in date and time order and reflects transactions posted to your account immediately after they occur.
Low Transaction Fees Using your Debit MasterCard®
Shop with it
You can use your New Hampshire Debit MasterCard® at merchant locations displaying the MasterCard Acceptance Mark. There is no charge for purchases at merchant locations when performing signature transactions. There is a $0.20 fee for purchases using your PIN. A fee of $0.20 is also charged to your account if you ask for "cash back" with your purchase at merchant locations.
Get Cash Faster
Get cash at Citizens Bank ATMs, MasterCard® Member bank teller windows, or at your favorite merchant locations (as "cash back"), displaying the MasterCard® Member Acceptance mark. Citizens Bank and MasterCard logos or brand marks are shown below. A fee of $0.20 is charged to your account if you ask for "cash back" with your purchase at merchant locations.
Toll-Free Customer Service
You have unlimited access to our web site 24 hours a day, 7 days a week, 365 days a year. Once a payment is posted to your account, you may access information regarding your account via the toll-free customer service telephone number 1-877-246-1311, TTY: 1-866-569-0418 or the Internet at www.eppicard.com. You will have unlimited free access to the website, and are eligible for two free customer service calls per month.
Your account is FDIC insured and protected by your Personal Identification Number (PIN). Your PIN, User ID, and password provide safe and secure access to your account on the web.
Avoid ATM Surcharge Fees
Free Services Using your Debit MasterCard®