You will automatically receive a new card called the Way2Go card to replace your current EPPICard if:

You received deposits in the past 36 months, or

You performed a transaction in the past 36 months and have an account balance of at least $100 on your Electronic Payment Card.

Here are some facts regarding your account and new card:

New funds will not be deposited to your EPPICard after July 21, 2020.
New deposits on or after July 22, 2020 will be added to your new Way2Go card, if applicable.
You may continue to use your EPPICard until September 9, 2020 to use any of the remaining funds on the card.
All remaining funds on the EPPICard will be transferred to the new Way2Go card on September 15, 2020.
Be sure to PIN your new Way2Go card upon receipt to activate it. You can expect to receive your new card by 2nd week of July.
For your security, you must select a new User ID and password to access the GoProgram.com website and the Way2Go mobile app. The Way2Go mobile app is available for both IOS and Android devices.
If you need any assistance after receiving your new Way2Go card, please call the Way2Go Customer Service center at 1-844-318-0740.
Remember that you cannot use your existing EPPICard after September 9, 2020, and you must PIN your new Way2Go upon receipt.

You must call our Customer Service Center at 1 (877) 777-1617 if you believe you may have an invalid or incomplete mailing address on file.
You must spend down all funds remaining on your current EPPICard before September 9, 2020
If funds remain after September 9, 2020, you will not be able to access them through the card. You must contact our Customer Service Center at 1-844-318-0740 to receive a check for any remaining funds in your account.
Funds not obtained through the card or by check will be returned to the State’s Unclaimed Property Department once the dormancy period has been met.