The State of California Department of Child Support Services (DCSS) provides a convenient "electronic" payment option for receiving your child support payments which will replace the printing of paper checks. This payment option is a prepaid debit MasterCard® card. Simply spend your money by presenting your debit MasterCard at retailers or obtain cash from an ATM or bank teller windows; it is safe, convenient and secure. For your convenience, your child support payments are electronically loaded to your debit MasterCard® card account.
The new debit MasterCard® account provides access to your funds 24 hours a day at ATMs, bank teller windows and merchant locations, anywhere debit MasterCard® cards are accepted. Your debit card account is FDIC insured and your account is protected by your Personal Identification Number (PIN).
Your child support deposits are posted after your payment is received and processed at the California State Disbursement Unit. DCSS is pleased to offer you the convenience and security of the California debit MasterCard®.
Program Materialsfree download.
Lost, Stolen Cards
If you believe your card or PIN has been lost or stolen, call the toll-free Customer Service number at 1-877-777-1617; TTY: 1-877 411-6119. For Customer Service outside of the US, call 210-331-2268.
Access to available balance and transaction history through the Internet.
Online web access to your card account, balance, and transaction history is the quickest and easiest way to review transactions and deposits posted to your account. The information is displayed immediately in date and time order and reflects transactions posted to your account at the time they are conducted.
Low Transaction Fees.
Shop with it.
You can use your California Debit MasterCard® at merchant locations displaying the MasterCard Acceptance Mark. There is no charge for purchases at merchant locations.
Get Cash Faster.
Get cash at Wells Fargo ATM locations, MasterCard® Member bank teller windows, or at your favorite merchant location, displaying the MasterCard® Member Acceptance mark.
Toll-Free Customer Service.
You have unlimited access to our web site 24 hours a day, 7 days a week, 365 days a year. Once a payment is loaded, you may access information regarding your account via the toll-free customer service telephone number 1-877-777-1617, TTY 1-877 411-6119 or the Internet web site www.eppicard.com.
Your account is FDIC insured and protected by your Personal Identification Number (PIN). Your web account is secured by your personally selected User ID and password.
Avoid ATM Surcharge Fees
Free Services Using your Debit MasterCard®